Marriott International (Sheraton Hotels & Resorts) Recruitment 2025 is ongoing as portal open for the latest jobs. View all the available positions an, the full requirements and apply accordingly.

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the following positions below:

Marriott International Recruitment 2025

Title: Manager, Reservations
Job ID: 25082029
Location: Ikeja, Lagos
Job type: Full Time

Job Summary

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff.
Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals.
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
Provides service to our customers in order to grow share of the account on behalf of the company.

Responsibilities
Understanding Markets & Maximizing Revenue:

Identifies new reservations sales business to achieve personal and property revenue goals.
Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Closes the best opportunities for the property based on market conditions and property needs.
Monitors same day selling procedures to maximize room revenue and control property occupancy.
Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

CLICK HERE TO APPLY FOR LATEST JOBS

Conducting Daily Reservations Sales Activities:

Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Uses sales resources and administrative/support staff effectively.
Assists in monitoring group reservation forecast data.
Coordinates with sales and Convention Services to process rooming lists and reservation cards.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Assists with monitoring accuracy of reservation sales orders within tracking systems.
Tracks no-show reservations and processes charges as needed.
Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
Manages wait list and prioritizes order of wait list contacts to be made.
Prepares work and maintenance orders.

Providing Exceptional Customer Service:

Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
Services our customers in order to grow share of the account.
Provides excellent customer service consistent with the daily service basics of the brand.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Sets a positive example for guest relations.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
Handles guest complaints and disputes following the instant pacification procedures.

Managing and Conducting Human Resource Activities:

Monitors reservations sales agents while on phone calls.
Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Utilizes all available on the job training tools for employees.
Creates monthly labor scheduling for team.

Additional Responsibilities:

Utilizes applicable intranet for resources and information.
Creates contracts as required.

Requirements
Education And Experience:

High school diploma or GED; no work experience required.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Title: Manager, Maintenance
Job ID: 25082029
Location: Ikeja, Lagos
Job type: Full Time

Job Summary

Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Responsibilities
Managing Engineering Operations and Budgets:

Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
Ensures regulatory compliance to facility regulations and safety standards.
Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
Develops specifications and requirements for service contracts and administers such contracts to support building needs.
Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
Ensures fire crew has complete understanding of all procedures, equipment and alarms.
Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
Conducts guest room and common area inspection to ensure guest satisfaction.
Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and orders or purchasing new equipment, supplies, and furnishings.
Manages parts and equipment inventory.

Maintaining Property Standards:

Ensures building and equipment licenses and certifications are current.
Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service:

Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Establishes guidelines so employees understand expectations and parameters.
Ensures employees receive on-going training to understand guest expectations.
Observes service behaviors of employees and providing feedback to individuals and or managers.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
Strives to improve service performance.

Conducting Human Resources Activities:

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Interviews and hiring management and hourly employees with the appropriate skills to meet the business needs of the operation.
Ensures employees are treated fairly and equitably.

Requirements
Education And Experience:

High School Diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
HND in Building and Construction, Engineering, Mechanics, or related major
2 year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
Must be Computer Literate.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

HOT POSTS:

Title: Driver
Job ID: 225082101
Location: Ikeja, Lagos
Job type: Full Time

Position Summary

Transport guests to/from assigned destinations using property vehicle.
Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness.
Check tire pressure and fluid levels for property vehicle, and refuel as necessary.
Notify appropriate personnel of any vehicle maintenance needs.
Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Title: Commis II
Job ID: 25081204
Location: Ikeja, Lagos
Job type: Full Time
Career area: Finance & Accounting

Position Summary

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables.
Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers.
Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food.
Set-up and break down work station. Serve food in proper portions onto proper receptacles.
Wash and disinfect kitchen area, tables, tools, knives, and equipment.
Check and ensure the correctness of the temperature of appliances and food.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Qualifications

Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Title: General Cashier / Paymaster
Job ID: 25078658
Location: Ikeja, Lagos
Job type: Full Time
Career area: Finance & Accounting

Position Summary

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
Record, store, access, and/or analyze computerized financial information.
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
Complete period-end closing procedures and reports as specified.
Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts.
Document, maintain, communicate, and act upon all Cash Variances according to SOPs.
Act as liaison between property and armored car service or primary banking institution.
Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

Responsibilities

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Qualifications

Education: High School Diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

CLICK HERE TO APPLY FOR LATEST JOBS

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